Legal & commercial advisory
Legal & commercial advisory

Between agreement
and reality.

I know why the sales director wants the contract signed by Friday, why operations is nervous about the SLA, why the CFO is focused on limiting liability, and why you don't want to jeopardise an important customer relationship to win a legal argument.

That understanding is what makes the advice useful — not just theoretical.

From a quick legal question to ongoing legal support for your business. You decide how close the collaboration should be.

Tobias Nawrocki
Tobias Nawrocki Cand.jur. · former CEO & EVP in the IT industry · 20+ years operational experience

Who I work with

  • IT companies
  • SaaS & software companies
  • Companies that need legal support close to the business
The Challenge

The agreement is negotiated in one place — but lives somewhere else.

Most IT companies don't have an in-house legal function. The need arises continuously: in contracts, tender responses, negotiations, deliveries and transactions — but the expertise isn't there when it's needed.

The distance grows when no one's watching.

01

Agreements that don't match reality

Contracts and SLAs are unclear or hard to measure in practice, and no one follows up until it has consequences.

02

Negotiations without legal backing

Important terms are agreed under time pressure, without anyone who understands both the commercial and the legal side.

03

Disputes that could have been avoided

Disagreements escalate because responsibilities and interfaces were never made clear from the start.

04

Deals with hidden risks

Transactions go ahead without an advisor who knows the IT world from the inside.

Common to all of it: the gap between what's agreed and reality is rarely discovered. It's typically caught too late — and it always comes with a price.

Testimonials

What clients say.

We've used Opera Law for a range of different tasks, and every time we're met by someone who understands the realities of the IT industry — and delivers practical answers, not just legal theory.

David HaldChairman of the Board, Zentura A/S

The big difference is availability. Opera Law knows our business and is there when we need it — whether it's a contract, a negotiation, or just a quick question.

Lars Baun JensenCEO, Danoffice IT
Services

Broad legal advisory — grounded in the IT business.

From the individual contract term to the overall commercial strategy. I help with the legal and commercial issues that typically arise in an IT company's customer relationships, contractual arrangements and service delivery.

01

Contracts & agreements

Drafting, review and optimisation of IT contracts, SLAs and collaboration agreements. Ensuring that the agreement works in practice and is understood by the teams responsible for delivery.

02

Tenders & major bids

Help preparing winning tender responses — from understanding requirements and bid strategy to the legal and commercial terms.

03

Negotiation

Commercial and legal negotiation support when entering into or renegotiating key agreements.

04

Conflicts & disputes

Handling complaints, supplier issues and contractual disagreements, with a focus on commercial solutions before conflict escalates.

When to call

Call me when…

Few companies buy "IT law". They buy help when their needs change, or when something unexpected happens. Below are some of the situations where Opera Law typically comes into the picture.

A major customer sends you their own contract
You're bidding on a public or large private tender
The SLA needs renegotiating
A critical delivery is starting to go off track
A strategic customer is threatening to cancel
Your sales contracts don't match what you're actually delivering
You're entering a large cloud, outsourcing or managed services deal
You lack legal capacity but don't want to hire a lawyer

Recognise one or more of these situations?

Let's have a conversation →
Engagements

What working together looks like in practice.

Examples of typical engagements. Identifying details have been omitted for confidentiality.

01
Contract review

Are you getting what you're paying for?

Situation
An IT company was uncertain whether a critical supplier agreement was actually being honoured in practice.
Risk
Unclear SLAs meant deviations went both unnoticed and unclaimed.
Action
A structured review comparing the contractual framework with the services actually delivered, identifying specific discrepancies.
Result
The review identified a number of specific discrepancies and gave management documented grounds for requiring corrective action and renegotiating the agreement.
02
Negotiation

Agreement under time pressure

Situation
A critical contract negotiation had to close within a tight deadline, with significant commercial value at stake.
Risk
The time pressure made it tempting to accept terms that weren't commercially or legally sound.
Action
Legal and commercial support throughout the negotiation, focused on protecting both the contractual position and the customer relationship.
Result
A balanced agreement with clear responsibilities and interfaces — signed on time.
03
Dispute with supplier

Unclear delivery plan

Situation
A significantly changed market situation made it harder and more costly for a supplier to deliver as agreed.
Risk
Without a clear strategy, the customer risked either delayed delivery or a substantial price increase.
Action
A clear negotiation strategy was developed, prioritising the commercial terms that mattered most to the client.
Result
Delivery was secured at the originally agreed price.

Specific references can be provided on request.

Where Opera Law fits in

Your day-to-day legal adviser — and specialist counsel when you need it.

Opera Law covers the ongoing legal and commercial day-to-day close to your business. When a matter requires formal legal representation, litigation experience or other specialist expertise, I'm glad to work alongside your existing law firm or help you find the right specialist.

Opera Law

  • Commercial IT contracts
  • Ongoing legal support (Legal-as-a-Service)
  • Negotiations
  • Tender responses
  • Supplier issues
  • Prevention — before a dispute arises
  • Commercial support in buying/selling a company

Law firm

  • Litigation
  • Arbitration
  • Complex corporate law, tax and other specialist matters
About Me
Tobias Nawrocki, Opera Law

Tobias Nawrocki

Cand.jur. with a background in the IT industry.

My background is hands-on. I started as an IT consultant focused on infrastructure and spent many years responsible for delivering business-critical IT services — before making law my profession. That means I understand both the contract and the reality it has to work in.

I've also been on both sides of a company transaction — as both seller and buyer. That gives me a practical understanding of what actually matters in due diligence, how customer contracts get assessed, and what happens to those agreements when two organisations have to be integrated after closing.

My greatest strength isn't the legal provisions themselves, but the commercial and business understanding. I know that the most legally cautious solution isn't always the right one for the business. My job is to make the risk clear and help you make an informed commercial choice. That requires the kind of industry knowledge that comes from having been responsible for sales, delivery and leadership in the IT sector.

  • 20+ years as an IT consultant and head of IT service organisations
  • Former CEO, Conecto A/S and Businessmann A/S
  • Former EVP, Danoffice IT — incl. responsibility for Managed Services
  • Cand.jur. (University of Copenhagen) & HD-O (Copenhagen Business School)
IT contractsTendersNegotiationDispute resolutionM&ACompliance
Contact

Let's have a no-obligation conversation.

Email or call me. Together, we'll assess your situation and identify what would create the most value right now.

Send an email